For the purpose of the Data Protection Act 1998, Emma Gardner ("we" or "us") is the "data controller" (ie the person who is responsible for, and controls the processing of, your personal data).
We will obtain personal data about you such as your name, address, contact telephone number and payment details whenever you complete an online registration form.
For example, we will obtain your personal data when you register to use this website, send us feedback, post material, contact us for any reason, sign up to a service. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form, feedback or via the Chat Forum. If you volunteer such information you will be consenting to our processing it for the possible purpose of our own marketing to assist other people with similar educational concerns and challenges that you have.
It is our policy to respect your privacy regarding any information we may collect while operating our websites.
Certain visitors to our websites choose to interact with the Site in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. Those who engage in transactions with the Site are asked to provide additional information, including as necessary the personal information required to process those transactions. For example, Tutors are required to supply their Paypal email address to receive payment to their Paypal account. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with the Site. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
We may collect statistics about the behavior of visitors to its websites. For instance, we may monitor the most popular parts of the Site, and how visitors navigate through the Site. We may display this information publicly or provide it to others. However, we do not disclose personally-identifying information other than as described below.
We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available at our websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to our employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Keystagetutors, third parties or the public at large. If you are a registered user of the Site and have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with us and our products. We primarily use the Site to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We do not store credit card details nor do we share customer details with any 3rd parties.
Our contact details
We welcome your feedback and questions. If you wish to contact us, CLICK HERE or you can write to us at 31 Falstone Woking Surrey GU21 3HU or call us on 01483600264.